GTN Wallet app

GTN wallet, loan, and ecommerce app, designed to cater to the dynamic needs of Japanese users.

Role

UX/UI, Research

Industry

Fintech, E-Commerce

Research

JAPANpay was designed to simplify financial processes for foreign residents in Japan by addressing language barriers, complex systems, and the need for accessible, user-friendly support through a multilingual, intuitive mobile app.

Key Findings

Language barriers: Difficulty in navigating Japanese financial services due to limited language support.

Complex processes: Unfamiliarity with Japan’s banking and financial systems leading to confusion and frustration.

Lack of accessible Support: Limited resources tailored to the needs of foreigners, especially in terms of financial guidance.

Design Approach

User-Centric Design: Focus on creating an intuitive, accessible interface that simplifies complex financial tasks.

Localization: Implement multilingual support and culturally relevant features to cater to the diverse needs of foreign residents.

Comprehensive Support: Provide integrated lifestyle services within the app, offering more than just financial solutions.

Research

Key Findings

Language barriers: Difficulty in navigating Japanese financial services due to limited language support.

Complex processes: Unfamiliarity with Japan’s banking and financial systems leading to confusion and frustration.

Lack of accessible Support: Limited resources tailored to the needs of foreigners, especially in terms of financial guidance.

Design Approach

User-Centric Design: Focus on creating an intuitive, accessible interface that simplifies complex financial tasks.

Localization: Implement multilingual support and culturally relevant features to cater to the diverse needs of foreign residents.

Comprehensive Support: Provide integrated lifestyle services within the app, offering more than just financial solutions.

UI Design

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